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HomeCustomer ServicesContact Details

Contact Details

We're always happy to hear from you, whether you've got a problem or query before or after you buy, you need more information, or anything else. Please quote your order number in any correspondence. You can contact us by any of the following methods.

Email

Email us at info@northernparrots.com. We promise to respond quickly.  

Telephone

Call us on 0800 488 0345 or 01706 281494 (+44 1706 281494 from outside the UK).

We can take your call between 9-00am and 5-30pm Monday to Friday - closed Saturday, Sunday and Bank Holidays (UK times).

You can leave an answerphone message any other time and we'll call you back the next morning.

Please note calls may be monitored and / or recorded for quality and training purposes.

Fax

Our Fax number is 0870 162 3996 (+44 870 162 3996 from outside the UK).

Mail

Our postal address is

Northern Parrots
FREEPOST RLXE-GRSR-LGRX
Unit 21 Cuba Estate
Ramsbottom
Bury
BL0 0NE
United Kingdom
(No stamp needed if posted in the United Kingdom)

Special Delivery items, returns and parcels should be addressed to

Northern Parrots
Unit 21 Cuba Estate
Bolton Road North
Ramsbottom
Bury
BL0 0NE
United Kingdom.
 

Northern Parrots and www.northernparrots.com are trading names of Northern Pet Company Ltd, Registered in England no. 4489037.

Our registered office is 22-28 Willow Street, Accrington, BB5 1LP. Please do not use this for correspondence.

Our VAT registration number is 797 7031 84.

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