We're always happy to hear from you, whether you've got a problem or query before or after you buy, you need more information, or anything else. Please quote your order number in any correspondence. You can contact us by any of the following methods.
Email us at firstname.lastname@example.org. We promise to respond quickly.
Call us on 0800 488 0345 or 01706 507309 (+44 1706 507309 from outside the UK).
Monday to Friday: 8am - 5.30pm
Saturday: 9am - 4pm
Bank Holidays: 9am - 1pm
You can leave an answerphone message any other time and we'll call you back the next working morning.
Please note calls may be monitored and / or recorded for quality and training purposes
Click the Blue 'Chat' icon located in the bottom right of your screen to start on online chat with a member of our customer services team during the opening hours as stated above.
Enquiries outside of these times will still come through to our customer services team, who'll aim to respond within 24 hours, if not sooner.
Please note this service is only available when viewing our 'desktop' site. If you're viewing via our mobile site, you can switch by clicking the 'Desktop Site' link at the bottom of the page.
You can WhatsApp us on our normal number: 0800 488 0345
Add Northern Parrots to your contacts, so we're only ever a click away.
We'll respond as soon as possible - it might take longer outside our normal opening hours though.
Our postal address is
Unit 21 Cuba Estate
Bolton Road North
Please Note: We do not have a shop for you to visit but you will find all our products on this website, all with clear pictures and plenty of information.
Northern Parrots and www.northernparrots.com are trading names of Northern Pet Company Ltd, Registered in England no. 4489037.
Our registered office is 21 Cuba Estate, Ramsbottom, Bury, Lancashire, United Kingdom, BL0 0NE
Our VAT registration number is 797 7031 84.